Privacy is important to us; therefore we will not sell, rent or give your name or address/email to anyone. From time to time we may send you information via mail/email to show you new product to enhance the Yard Mutt or if there are any concerns in regards to your purchase. If you do not want your name and mailing address/email to be used by bre-jac, llc. beyond purchase, please call us at (262) 903-8854.
Terms and Conditions
Payment is due at the time of purchase, as well as shipping and tax where applicable. The method of payment can be Visa/Master Card or you may use your Pay Pal account. Checks are acceptable, but may slow the process of shipment. Please contact us so that additional information can be exchanged or if there are any questions regarding the payment process at (262) 903-8854.
NO CODs please.
Please note that due to the fact that payment is received before shipping that it is important to check your delivery as soon as you receive it to ensure that if any freight damage claim is to be made it needs to be done at that time with the carrier. Due to the product being over-sized and over- weight, once the order has been shipped from the manufacturer it is non-cancelable. We also request that you are aware of the safety issues we caution you on. Safety is our number one concern.
Warranties, Refunds, Exchanges
We have produced a product with quality and safety in mind. Attention to its design, materials, safety and construction is our priority. We inspect and hand package each of our trailers prior to shipment. Upon receipt, please take the time to inspect your purchase and notify us, as well as the carrier at that time, of any damage. We will promptly arrange for replacement of any missing or damaged parts. Due to the size and weight of the product, we can not accept any returns/refunds of the said product once it has left the manufacturer. There is a 90 day Manufacturers Warranty against any defective parts. We ask that you take a photo of the defective part and send it to us, so that we may see what needs to be done and resolve the issue as quickly as possible. Please note that we will make available, at a minimal cost, plus shipping and handling, any replacement part(s) as the need arises with future use.